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Terms of service

 

TERMS OF SERVICE

BANTU WILLS AND ESTATES

1. Introduction

These Terms govern the use of the website and services provided by Bantu Wills and Estates.

By using our website or ordering services, you agree to these Terms.


2. Services

We provide:

  • Online will questionnaires;
  • Drafting of wills and estate planning documents;
  • Optional document storage services;
  • Optional referrals to estate administration providers.

Services do not include legal representation in disputes, litigation, estate administration, tax advice, or financial advice unless separately agreed.


3. Client Responsibilities

You agree to:

  • Provide complete and accurate information;
  • Review drafts before signing;
  • Ensure witnesses comply with South African legal requirements;
  • Notify us of changes affecting your will.

You remain responsible for the final contents and execution of your will.


4. Formation of the Will

A draft prepared through our platform only becomes legally effective once executed in accordance with applicable South African law.

Electronic completion of a questionnaire does not itself create a valid will.


5. Fees and Payment

Fees become payable upon purchase or engagement.

Unless otherwise stated:

  • Fees are non-refundable once drafting has commenced;
  • Additional revisions may attract additional fees;
  • Storage services may carry recurring charges.


6. Delivery

Documents may be delivered:

  • Electronically;
  • Through secure portal access; or
  • Physical delivery where offered.


7. Limitation of Services

Our services rely on information supplied by clients.

We are not responsible for:

  • Incorrect instructions;
  • Failure to sign correctly;
  • Loss arising from failure to update a will;
  • Delays caused by third parties.

Nothing excludes liability where prohibited by law.


8. Intellectual Property

All website content and templates remain our property unless otherwise agreed.


9. Privacy

Personal information is processed in accordance with our Privacy Policy.


10. Suspension or Termination

We may suspend services where:

  • Information appears inaccurate;
  • Fraud is suspected;
  • Fees remain unpaid.


11. Governing Law

These Terms are governed by the laws of South Africa.


12. Contact

info@bantuwills.co.za 


Copyright © 2026 Bantu Wills & Estates - All Rights Reserved. 

PRIVACY POLICY. Terms of service. general DISCLAIMER.

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